UXM automatically feels all the service requirements of an organization - be it a consumer application or a business application (like SAP) or any device ( e.g Public Trasport) - and then provide intelligence driven service actions for faster resolution.
Internet of Things (IoT) & Artificial Intelligence (AI) based technical solution for automatic fault detection and analysis. Capture, Read, Understand and analyze data, Derived the Decision Models for business use.
⇛ Monitors visitors and web traffic on the consumer applications.
⇛ Monitors business users on the business applications
⇛ Monitors device health against mechanical, chemical or electronic properties
⇛ Recommends Hot-Warm-Cool Zone of organization’s health
⇛ Prescribe various automated service actions (incidents, reactive problems, preventive problems, service requests, change requests and service enquiries)