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Cloud based Ready-To-Go Saas Model


Digital Service Exchange (DSE) is a technical collaboration platform through which all service related collaboration happens. DSE facilitates Exchange & Resolution of Incidents, Problems, Service Requests, and Service Inquiry. Example of various organizational service requests are – Content as a service, marketing as a service, analytics as a service, document management as a service, legal contract management as a service, Training as a service, educational programme as a service, etc.

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Digital Service Exchange (DSE) works on the principle  of Robotic Process Automation. The automation covers the whole spectrum of collaboration from identifying the automatic generation of service needs up to the resolution and delivery of the service by the respective service providers connected to the organization.

DSE Features

⇛ In-built error content

⇛ Incident Management

⇛ Problem Management

⇛ Change Management

⇛ Service Request Managment

⇛ Service Enquiry Managment

⇛ Industry best practice SLA

⇛ Best-in-class Realistic     Service Managment

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