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Technical Stability & Scalability

DOCU+

DOCU+ is a multi-lingual, document management solution integrated to the overall service management solution of iFIX. The relevant process and solution documents can be uploaded in any format and then Docu+ provides index based document management.

DOCU+

“I don’t want to spend hours searching in the filing cabinet or file folders. My files have to be in my fingertips at the click of a mouse – getting searched in real time. Also, it ought to be most up-to-date, valid and approved documents in any form – Scanned documents, images, pdfs, MS Office Documents, even audio and video files.”

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DOCU+ Features

⇛ Google like search facility for all organizational documents – major convenience to all business users to find any relevant documents

⇛ Ability to search for specific key word inside any documents of any form

⇛ Unique indexation for every stored documents

⇛ Document validity and expiry features

⇛ Authorization driven document access to business users (View or update/change)

⇛ Document storage facility within iFIX .

⇛ Provides benefits of digitalization of all physical documents and making them available under service management umbrella for any usage and reference.

⇛ Brings in a major help in self-service ticket resolution by making the relevant documents accessible on-demand & faster.

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